Shipping policy
Order Processing Time:
- All orders are processed within 2-3 business days (excluding weekends and holidays).
- You will receive an email notification once your order has shipped, including tracking information.
Free Worldwide Shipping:
- We offer free shipping worldwide on all orders. No minimum purchase is required.
Delivery Times:
- Standard Shipping: Delivery within 12-14 business days.
- Delivery times may vary based on your location and external factors such as weather or customs delays.
International Shipping:
- We ship to most international destinations.
- Please note that customers are responsible for any customs and import duties that may apply.
Order Tracking:
Once your order has shipped, you will receive an email with a tracking number. Use this number to track your order’s progress on our website or the carrier’s platform.
Lost or Delayed Packages:
If your package is lost or significantly delayed, please contact us at support@leathertales.com, and we will assist you in resolving the issue.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately so we can resolve the issue promptly.